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Customer Support:

E-mail : support[@]comcities.lk



 

 CPanel Server Managed AND Media Server Managed

cPanel Initial Setup

* Hostname, Control Panel configuration, Setup DNS, etc.
* Basic Server Security Audit
* PHP Configuration
* RkHunter Installation
* Kernel Update
* APF (Advanced Policy Firewall Installation) Installation
* SSH Server Hardening , SSH2 logon
* Mod_Security Installation and with custom advanced rules
* Disable Dangerous PHP Functions
* Unistallation of Unused Services Such as Telnet, etc.
* Zend Optimizer / Ioncube Installation
* MySQL Optimization
* Optimize apache for RLimitCPU and RLimitMEM


cPanel Server Migration

* Transfer all Data
* Transfer All Databases
* Transfer Settings
* Transfer Account Settings
* Migrate all your Server settings to your new cPanel server


Ongoing cPanel Server Management

* 24/7/365 Support
* 24/7/365 Server Monitoring (5 Minute Intervals)
* Guaranteed 15 Minute Response On Monitoring Alerts
* 6 Hours response time with ticket support
* 24 hours resolution time with ticket support
* Skype/MSN Support on request.
* UNLIMITED Admin Work Time - UNLIMITED Ticket Creation
* WHM / cPanel Issue resolution
* Disaster Recovery & Hack Recovery
* Server Backup Restoration
* 3rd Party Software Installation
* Backend Server Software Upgrades

Streaming Server Management

* Install and maintain shoutcast servers
* Install and maintain icecast servers
* Install and maintain QuickTime servers
* Install and maintain Flash Media servers
* Install and maintain Helix Media servers
* Install and maintain windows Media servers
* Install and configuration Encoders (Remotely)
* Install and Broadcasting Radio or TV stations over Internet
 

support[@]comcities.com.